Storage Agreement Terms & Conditions

1. INTERPRETATION

1.1 In this Agreement, unless the context otherwise requires:

(a) a reference to a time or date in connection with the performance of an obligation by a party is a reference to the time and date in the city in which the Facility is located;

(b) every reference to a particular law shall be construed also as a reference to all other laws, regulations and instruments made or issued under the law referred to and to all such laws as amended, re-enacted, consolidated or replaced or as their application or interpretation is affected by other laws from time to time provided that, as between the parties, no such amendment or modification shall apply for the purposes of this Agreement to the extent that it would impose any new or extended obligation, liability or restriction on, or otherwise adversely affect the rights of, any party;

(c) general words shall not be given a restrictive meaning because they are followed by words which are particular examples of the acts, matters or things covered by the general words and the words “includes” and “including” shall be construed without limitation;

(d) neither this Agreement nor any part of it is to be construed against a party on the basis that the party or its lawyers were responsible for its drafting;

(e) reference to any document or policy includes all amendments, consolidations or replacements (and all regulations or instruments issued under it, if any);

(f) references to “entity” includes any company, corporation or other body corporate sole or aggregate, wherever and however incorporated or established, as well as any firm, trust, partnership, joint venture, consortium, unincorporated association, society or organisation, state or agency or organ of a state, in each case whether or not having separate legal personality;

(g) references to “SGD” are references to Singapore dollar;

(h) references to “StorHub” referred to in this Agreement shall mean StorHub Management Pte. Ltd. and where the context permits, also include its affiliates, holding companies, subsidiaries and related corporations, including but not limited to the Owner;

(i) references to a “party” means a party to this Agreement – namely, Storer and the Owner – and includes its successors in title, personal representatives and permitted assigns;

(j) references to a “person” includes any individual, partnership, body corporate, corporation sole or aggregate, state or agency of a state, and any unincorporated association or organisation, in each case whether or not having separate legal personality;

(k) references to the singular shall include the plural, vice versa, and references to one gender include any other gender;

(l) references to writing shall include any modes of reproducing words in a legible and non-transitory form; and

(m) time limits under this Agreement (including any notice issued under this Agreement) must be strictly complied with by parties.

2. ENTIRE AGREEMENT

2.1 Storer and the Owner agree that this self storage licence agreement comprising: (i) Part A (Customer Details), (ii) Part B (Storage Details), (iii) Part C (Fee Schedule), and (iv) these Terms and Conditions (this “Agreement”), as updated from time to time, contain the entire agreement between them. No oral statements made by the Owner, StorHub or their employees shall form part of this Agreement, and in entering this Agreement, Storer relies upon no representations or promises other than those contained in this Agreement. Storer acknowledges that it has raised all queries relevant to its decision to enter this Agreement with the Owner and that the Owner has, prior to Storer entering into this Agreement, answered all such queries to the satisfaction of Storer.

3. GENERAL

3.1 Storer: (i) has the right to store goods in the Space (“Goods”) allocated by the Owner in accordance with the terms of this Agreement; (ii) is deemed to have full knowledge of all the Goods stored in the Space; (iii) warrants that it is the owner of the Goods stored in the Space or is legally entitled to deal with the Goods in accordance with this Agreement; (iv) represents and warrants that it has the full legal capacity, authority, and right to enter into this Agreement and perform its obligations herein; and (v) has inspected the Space and agrees the Space is satisfactory for storage of the type, nature and volume of the Goods stored therein, including without limitation any special needs such as climate control, size or measurement requirements.

3.2 Storer shall verify:

(a) where Storer is a sole natural person, their identification details; and

(b) where Storer is an entity, its company registration information and the authority of the contact person to enter into this agreement on behalf of the entity,

to the satisfaction of the Owner and/or StorHub. Notwithstanding any other provision in this Agreement, if verification of Storer’s details is not completed or satisfactory within 10 calendar days of this Agreement, the Owner may, at its sole and absolute discretion, terminate this Agreement with immediate effect and without notice.

3.3 Owner: (i) does not have, and will not be deemed to have, any knowledge of the Goods whatsoever, including but not limited to the type, nature, value and volume of the Goods (other than in furtherance of a sale of the Goods effected in accordance with Clause 6 below); (ii) is not a landlord; and (iii) is not a bailee nor a warehouseman of the Goods and Storer acknowledges that the Owner does not take possession of the Goods (other than in the event that Storer irrevocably assigns the interests and/or title (whether beneficial and/or legal) in the Goods to the Owner in accordance with Clauses 6, 7.2(d), and/or 11.

4. USE OF DATA AND PERSONAL DADA STATEMENT

4.1 Storer hereby gives consent to the Owner and StorHub to:

(a) collect, use, process and/or disclose Storer’s data, including but not limited to Storer’s personal data, storage account operating history, creditworthiness and any other relevant information in relation to Storer’s use of self-storage facilities;

(b) disseminate, disclose and share Storer’s personal data to third parties, whether sited in Singapore or outside of Singapore, who provide services or functions for and on behalf of StorHub, including, without limitation, to the Self Storage Association Asia ("SSAA") and/or their affiliates; and

(c) disseminate, disclose and share Storer’s personal data to the relevant governmental authorities, credit bureau or third parties,

for the following purposes, including but not limited to:

(i) facilitating, processing, dealing with, administering, managing and/or maintaining StorHub’s account with Storer, including but not limited to identity verification, as well as processing and administering any requests that Storer may have;

(ii) conducting credit and background checks;

(iii) processing and administering Storer’s registration and participation for contests, promotions, surveys and/or other marketing activities;

(iv) providing, managing, operating, processing and/or administering StorHub’s services and Storer’s access to StorHub’s facilities and premises;

(v) resolving issues that Storer may encounter regarding StorHub’s services, products and/or use of StorHub’s website;

(vi) receiving periodic updates, communications, promotional and marketing materials via electronic mail from StorHub;

(vii) contacting Storer through the contact information provided by Storer in order to provide Storer with the information that StorHub requests from Storer;

(viii) evaluating Storer’s storage needs and provide recommendations of suitable storage products and services to Storer;

(ix) conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to improve StorHub's services, products and facilities, and in order to enhance the customer service StorHub provides to Storer;

(x) protecting the rights, property or safety of any person (including for the purposes of fraud detection and prevention);

(xi) responding to legal process, pursuing legal rights and remedies, defending litigation and managing any complaints or claims;

(xii) complying with any applicable laws and regulations, as well as any rule, request, requisition, requirement, directive, order, ordinance, circular, guideline, by-law or proclamation of any governmental, semi-governmental, quasi-governmental, statutory, regulatory, supervisory, administrative, judicial, federal, state, municipal, public or other authority, agency, commission, department, body or tribunal (including without limitation any relevant securities exchange);

(xiii) sharing of information with, or responding to any requests for information from, any affiliates, associates or related entities, whether for audit, compliance, investigation and inspection purposes or otherwise;

(xiv) storing, hosting and/or backing up (whether for disaster recovery or otherwise) Storer’s personal data, whether within or outside Singapore;

(xv) compiling of reports and market studies for StorHub, SSAA and/or their affiliates; and

(xvi) record-keeping purposes.

4.2 Where StorHub transfers Storer’s personal data outside of Singapore, StorHub shall take reasonable steps to ensure that the receiving organisation is bound by legally enforceable obligations to provide a standard of protection to the personal data so transferred that is comparable to the standard of protection afforded under the Personal Data Protection Act 2012 of Singapore and/or other applicable data protection legislation where Storer is located.

4.3 Where Storer submits personal data to StorHub, Storer should ensure that such personal data is accurate. Storer should also review Storer’s personal data from time to time and let StorHub know if there are any changes to Storer’s personal data, or update Storer’s personal data so that StorHub is not holding any inaccurate personal data about Storer.

4.4 Storer acknowledges that StorHub will take appropriate administrative, physical and technical measures to safeguard Storer’s personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, and the loss of any storage medium or device on which personal data is stored.

4.5 StorHub may retain Storer’s personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. StorHub will cease to retain Storer’s personal data, or remove the means by which the personal data can be associated with Storer, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

4.6 For the purposes of updating or correcting such data or for any questions relating to StorHub’s collection, use, disclosure and/or processing of Storer’s data, Storer may at any time contact StorHub’s Data Protection Officer at [email protected].

4.7 For the avoidance of doubt, personal data includes all data defined as defined in the Personal Data Protection Act 2012 of Singapore, including all data Storer had disclosed to StorHub.

5. COST AND EXPENSES

5.1 Storer shall pay in full, without set-off or counterclaim, and without any deduction or withholding on account of any taxes, levies, import, duties or charges of whatever nature, to the Owner and/or StorHub upon signing this Agreement or within 7 calendar days upon receipt of notice from the Owner and/or StorHub:

(a) the Storage Fee, as indicated in this Agreement or any amount as notified to Storer by the Owner and/or StorHub from time to time;

(b) the Late Payment Fee, as indicated in this Agreement or any amount as notified to Storer by the Owner and/or StorHub from time to time, charged on and accruing upon any amounts owed by Storer;

(c) any other fees indicated in the Fee Schedule, including but not limited to the Administration Fee, and such Fee Schedule may be varied from time to time at the sole and absolute discretion of the Owner and/or StorHub;

(d) any and all cleaning fees necessary to restore the Space to a satisfactory condition, as determined by the Owner and/or StorHub in its sole and absolute discretion; and

(e) any and all government taxes or charges levied upon this Agreement or any transactions related to this Agreement, including but not limited to the costs arising from, as a result of, in connection with or relating to any goods and services tax, value-added tax, sales tax or stamp duty levied on this Agreement or transactions pursuant to this Agreement (including any penalties thereon).

For the avoidance of doubt, if Storer makes a payment by direct debit or credit, Storer shall forward a copy of the payment receipt and banking details to the Owner, clearly identifying Storer’s name, the Space and the Facility. Failure to comply with this may result in the Owner not recognizing that payment has been made and thereby enforcing its rights under this Agreement, and Storer agrees that the Owner shall be entitled to do so.

6. BREACH AND DEFAULT

6.1 Breach. Without prejudice to any other rights or remedies the Owner and/or StorHub may otherwise have, Storer shall indemnify, keep indemnified and hold harmless the Owner and/or StorHub against any and all liabilities, actions, claims, losses, damages, costs and expenses (including but not limited to legal costs on a full indemnity basis) suffered or incurred by the Owner and/or StorHub arising from, as a result of, in connection with or relating to:

(a) any breach of this Agreement by Storer, including but not limited to any costs and expenses incurred in taking any action to rectify a breach of this Agreement by Storer, any legal costs and expenses incurred in enforcing any provision of this Agreement (such as solicitors’ fees, court fees and other expenses of litigation, arbitration or other proceedings), and any costs associated with accessing the Space, and the retention, sale or disposal of the Goods (including in the event of a default as set out in Clause 6.2 below);

(b) any non-compliance with applicable laws; and

6.2 Default. Notwithstanding Clause 11 of this Agreement and without prejudice to the Owner’s other rights herein, Storer agrees that, in the event the Storage Fee or any other amount owing under this Agreement is not paid in full within 42 calendar days of the due date (“default”), or Storer otherwise breaches this Agreement, the Owner shall be entitled, without further notice, to enter the Space, by force or otherwise, retain, sell and/or dispose of any Goods in the Space on such terms that the Owner may determine in its sole discretion. Storer shall indemnify the Owner for all liability, damages, claims, costs and expenses which the Owner incurs or suffers as a result of such retention, sale or disposition of the Goods, and/or accessing the Space to effect such retention, sale or disposition of the Goods. Any excess moneys recovered by the Owner on the sale of the Goods will be returned to Storer. For the avoidance of doubt, any default by Storer shall constitute a breach of this Agreement.

6.3 The Owner shall be entitled to limit, restrict, regulate or change the opening hours or access to the Facility in its sole discretion. The Owner shall be entitled to refuse Storer access to the Space where any fee or other amount is owed to the Owner, whether or not demand for payment has been made.

6.4 If Storer has licensed any storage unit(s) with the Owner and/or StorHub other than the Space, any breach or default relating to any one storage unit (including the Space) will constitute a breach in relation to all the storage units licensed by Storer, whether in the Facility or any other facility owned or managed by StorHub, and Storer agrees that the Owner shall be entitled to enforce its rights under the relevant licence agreements in relation to the storage units licensed to Storer, including without limitation refusing Storer access to all storage units and all facilities.

7. ACCESS AND CONDITIONS

7.1 Storer: (i) shall be solely responsible for securing the Space at all times in a manner acceptable to the Owner, and where applicable will secure the external gates or doors of the premises; (ii) shall not store any goods that are hazardous, inflammable, explosive, environmentally harmful, stolen, perishable, illegal, including animals, or that pose a risk to the property or safety of any person; (iii) shall not store items which are irreplaceable, such as jewellery, paintings and artworks, physical forms of currency (including but not limited to cash, gold and silver), items exceeding the value of SGD 2,000, furs, deeds and items of personal sentimental value, or any other prohibited items which the Owner may from time to time notify the Storer by way of email, or by notices displayed at the Facility or on the Owner’s website; (iv) shall use the Space solely for the purpose of storage and shall not carry on any business or other activity in the Space; (v) shall not inhabit, reside or live in the Space; (vi) shall not attach nails, screws or similar items to any part of the Space and shall maintain the Space, ensure it is clean and in a state of good repair and not damage or alter the Space without the Owner’s prior written consent. In the event of uncleanliness of or damage to the Space, the Owner will be entitled to charge a cleaning fee and/or claim full indemnity from Storer for the value of the repairs or cleaning required; (vii) shall not leave any items, including boxes, wrapping, rubbish or other items in common areas or in or around the Facility. The Owner shall be entitled to dispose any such items without notice to Storer and charge Storer a disposal fee to be determined by the Owner in its sole discretion; (viii) has a contractual interest in the Space only and does not and will not have any proprietary interest or interest in land; (ix) cannot assign any of its rights or obligation under this Agreement without the prior written consent of the Owner, and any purported assignment shall be void and ineffective; (x) shall give notice to the Owner of the change of address, email or other contact details of Storer within 3 calendar days of such change; and (xi) agrees that the contractual right to use the Space is personal to Storer only.

7.2 Demise/Insolvency/Bankruptcy.

(a) This Agreement and the right to use the Space will automatically terminate upon:

(i) the death of Storer, where Storer is a sole natural person;

(ii) the initiation of insolvency, bankruptcy, receivership or other proceedings for the settlement of Storer’s debts, whether by Storer or any third party; or

(iii) the cessation of business, where Storer is an entity.

(b) The Goods will be held for a period of 30 calendar days (from such date that the Owner becomes aware of the circumstances listed in Clause 7.2(a)) pending collection by the person entitled in law to receive the same on behalf of Storer as determined by the Owner and on such terms as the Owner may require in its sole discretion.

(c) After the expiry of such 30-day period, the Owner shall be entitled to retain, sell or dispose of the Goods on such terms as the Owner may determine in its sole discretion and use any proceeds to settle any outstanding fees and other amounts owed to the Owner.

(d) Storer hereby waives any claims, interests, and/or entitlements in respect of the Goods and irrevocably assigns the interests and/or title (whether beneficial and/or legal) in the Goods to the Owner upon occurrence of any of the events in this Clause 7.2.

7.3 The Owner reserves the right to relocate Storer to another space (whether in the Facility or otherwise) under certain circumstances, including but not limited to damage to the Facility or Space, maintenance work or any other reason the Owner deems reasonable in its sole discretion, and “Space” in this Agreement shall thereafter refer to the refer new space allocated by the Owner to Storer.

7.4 No failure or delay by the Owner and/or StorHub to exercise its rights under this Agreement will operate as a waiver of those rights.

7.5 Goods are stored at the sole risk and responsibility of Storer, who shall be responsible for any theft, damage to, and deterioration of the Goods, and shall bear the risk of any and all damage caused by flood, fire, leakage or overflow of water, mildew, heat, spillage of material from any other space, removal or delivery of the Goods, pest or vermin or any other reason whatsoever, including without limitation acts or omissions (negligent, deliberate or otherwise) of the Owner, StorHub or persons under their control. In any event and notwithstanding anything contained in this Agreement, under no circumstances shall the Owner, StorHub or their employees be liable, in contract, tort or otherwise (including for negligence or breach of any statutory duty), whatever the cause thereof: (i) for any loss or damage to the Goods; (ii) for any increased costs or expenses; and/or (iii) for any loss of profit, business, contracts, revenues, anticipated savings or any special, indirect and/or consequential damage of any nature whatsoever.

7.6 Storer agrees to indemnify and keep indemnified the Owner from and against all liability, damages, costs and claims, including without limitation relating to loss of or damage to the property of, or personal injury to, third parties resulting from or incidental to the use of the Space by Storer.

7.7 Storer shall comply with all relevant laws applicable to the use of the Space, including without limitation relating to the Goods stored in the Space and the manner in which the Goods are stored. The liability for any and all breach of such laws rests solely with Storer.

7.8 In addition to its other rights hereunder, the Owner and/or StorHub may, if in its sole opinion Storer is not complying with all relevant and applicable laws, take such action it considers necessary, including without limitation the actions in Clauses 9.2 and 11.1, contacting, cooperating with and/or submitting the Goods to the relevant authorities and/or immediately disposing of or removing the Goods. Storer agrees that the Owner may take such action at any time even though the Owner could have acted earlier, and shall indemnify the Owner for all losses, costs and damages relating thereto.

8. INSURANCE

8.1 Storer represents and/or warrants to the Owner and StorHub the following:

(a) Storer has purchased or shall purchase sufficient and necessary insurance coverage over the Goods in all respects on or before the commencement of the Storage Period (“Insurance Policy”);

(b) Storer is satisfied that the Insurance Policy (and all terms thereunder) provide the sufficient and necessary insurance coverage over the Goods and/or any and all damage(s) or loss(es) suffered by Storer in relation to any damage of the Goods in all respects; and

(c) Storer shall ensure that the Insurance Policy remains in effect throughout the Storage Period, and shall not breach any terms of the Insurance Policy and/or terminate and/or cause the termination of the Insurance Policy at any time during the Storage Period.

8.2 Storer acknowledges it is a fundamental term of this Agreement that Storer must take up and maintain sufficient and necessary insurance coverage over the Goods in all respects throughout the Storage Period, and acknowledges that taking up and maintaining such insurance are compulsory for the storage of the Goods in the Space. In the event that Storer breaches any of the terms contained in this Clause 8, the Owner and/or StorHub may, without further notice, enter the Space and terminate this Agreement with immediate effect, and Clause 11 shall apply.

9. INSPECTION

9.1 Subject to Clause 9.2, Storer consents to inspection and entry of the Space by the Owner provided that the Owner gives 3 calendar days’ notice to Storer.

9.2 In the event Owner considers there to be an emergency, including without limitation where property, the environment, animal or human life is in the sole opinion of the Owner threatened, the Owner shall be entitled to enter the Space using all necessary force without the consent of or notice to Storer, but the Owner shall notify Storer within 14 calendar days thereafter.

10. NOTICE

10.1 All notices hereunder will be given by the Owner to Storer via email and/or registered mail to the last known contact details provided by Storer. All notices to the Owner shall be in writing and delivered to the Owner’s email address or business address as stated on the first page of this Agreement. For the avoidance of doubt, all notices served pursuant to this Clause 10.1 shall be deemed effective on the day the email and/or the registered mail was sent.

11. TERMINATION

11.1 Once the initial Storage Period has ended, it shall be extended automatically on a month-to-month basis. Storer may terminate this Agreement by giving the Owner at least 14 calendar days’ notice thereof. For the avoidance of doubt, there shall be no refund of any Storage Fee already paid by Storer.

11.2 The Owner shall be entitled to terminate this Agreement at any time by giving Storer at least 14 calendar days’ notice or immediately upon any breach of this Agreement by Storer. If this Agreement is terminated, the Storage Period shall consequently terminate, and Storer shall remove all Goods in the Space and leave the Space in a clean condition and good state of repair to the satisfaction of the Owner. Storer shall pay all outstanding fees and other amounts owed to the Owner up to the date of termination. The Owner’s determination of such outstanding fees and other amounts shall be final and binding on Storer. If the Owner enters the Space for any reason and there are no Goods stored therein, the Owner shall be entitled to terminate this Agreement without giving prior notice, but the Owner will give notice to Storer within 14 calendar days thereafter.

11.3 Termination of this Agreement shall be without prejudice to any liability which has accrued before such termination and Storer shall continue to be liable in accordance with the terms of this Agreement for any acts, omissions or events which occurred before such termination. Storer’s liability for outstanding monies, property damage and/or environmental damage shall continue to apply beyond termination or expiry of this Agreement and the Storage Period.

11.4 Goods left in the Space at the end of the Storage Period are deemed abandoned and will be sold, destroyed or disposed of within 3 calendar days of the date of termination of this Agreement, or at such later date to be determined by the Owner in its sole and absolute discretion. The Owner may charge Storer the Cleaning/Disposal Fee for this. Storer hereby waives any claims, interests, and/or entitlements in respect of the Goods and irrevocably assigns the interests and/or title (whether beneficial and/or legal) in the Goods to the Owner in such circumstances.

12. THIRD PARTIES, ASSIGNMENT AND SEVERABILITY

12.1 Save for StorHub, a person who is not a party to this Agreement shall have no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of the terms and conditions herein.

12.2 If, at any time, any provision of this Agreement is or becomes illegal, invalid or unenforceable in any respect under any law of any jurisdiction, neither the validity nor enforceability of the remaining provisions under the law of any jurisdiction will be in any way affected or impaired.

13. VARIATIONS

13.1 Notwithstanding anything to the contrary contained in this Agreement, the Owner may at any time and from time to time vary any of the terms of this Agreement (including, for the avoidance of doubt, the Storage Fee), as it may consider necessary or appropriate in its sole and absolute discretion, including without limitation to ensure compliance with laws or for administrative purposes, provided that any variation(s) will only take effect after at least 14 calendar days from the date of notification of such variation(s) to Storer (the “Notification Period”). For the avoidance of doubt, (i) any variation(s) to the terms of this Agreement shall take effect immediately upon the expiry of the Notification Period, and (ii) the latest version of the terms and conditions shall be made available on StorHub’s website at https://www.storhub.com.sg/en/storage-agreement-terms-and-conditions, and shall supersede all previous versions unless otherwise indicated by the Owner.

13.2 Following any variation(s) to the terms and conditions this Agreement pursuant to Clause 13.1, Storer’s continued use of the Space will constitute Storer’s irrevocable and unequivocal acceptance of such variation(s). If Storer does not agree to any variation(s) to the terms and conditions of this Agreement, Storer may terminate this Agreement by providing the Owner with prior written notice of at least 14 calendar days. For the avoidance of doubt, such termination of this Agreement shall be Storer’s sole recourse in the event that he is not agreeable to any variation(s) to the terms and conditions of this Agreement (including, for the avoidance of doubt, the Storage Fee) from time to time.

14. LIMITAION OF LIABILITY

14.1 The Owner will not be liable in the event that it is unable to uphold or perform any aspect of this Agreement, including the ability to access the Space and/or the Facility or any loss or damage to goods, due to riots, strikes, acts of terrorism, acts of God, civil unrest, lock-outs, outbreak of infectious diseases (as defined in the Infectious Disease Act 1976 of Singapore or any laws or regulations passed in connection therewith) or any other matters beyond the control of the Owner.

14.2 The maximum aggregate liability of the Owner for any loss or damage whatsoever suffered by Storer, whether for physical and/or economic loss or damage arising from, under, in connection with or relating to this Agreement (including for negligence, deliberate acts or otherwise), shall be SGD 2,000.

15. JURISDICTION

15.1 This Agreement shall be governed by the laws of the Republic of Singapore.

15.2 The parties hereto hereby irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Singapore in connection with any claim or dispute arising under or relating to the terms of this Agreement.

15.3 The parties agree that the courts of the Republic of Singapore are the most appropriate and convenient courts to settle disputes and accordingly no party will argue to the contrary.

15.4 Clauses 15.1, 15.2 and 15.3 are for the benefit of the Owner only. As a result, the Owner shall not be prevented from taking proceedings relating to a dispute in any other courts with jurisdiction.

Version: 20250626.1

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